Custom AI Agents for Organizations
An AI agent is not a generic chatbot. It understands the task, reads data from your tools, carries out the workflow steps, and presents the result to the responsible employee for review before anything is approved.
We build each agent around a real process in your organization, not a ready-made template, and hand it over with training for your team to run and improve it.
What we build for you
- Customer service reads incoming messages, classifies them, drafts a reply, and routes sensitive cases to the right person.
- Sales and registrations captures requests from forms and email, prioritizes them, and updates your CRM.
- Reporting gathers data from spreadsheets and systems and drafts a periodic report ready for review.
- Document processing extracts data from invoices, contracts and forms and organizes it in a database.
- Internal assistant answers staff questions from your policies and internal guides, citing the source.
How we work
- 01Discovery we analyze the workflow and pick the task with the highest impact and the lowest risk.
- 02Design we map the agent's flow, its data sources, and the human review points.
- 03Build we build it on platforms such as n8n, with language models such as Claude, connected to your tools through APIs.
- 04Pilot we run it on real data at a limited scope and measure accuracy before scaling.
- 05Handover and enablement we deliver the agent with documentation and train your team to run and extend it.
What sets our approach apart
- Human oversight on every important decision the agent never sends or approves anything sensitive without sign-off.
- Data protection we define from the start what the agent can and cannot access.
- Your team owns the know-how we combine building with training, so you are not dependent on us.
Frequently asked questions
Do we need an in-house technical team?
No. We handle design, build and integration, and train the relevant staff to operate and review the agent. One person on your side who owns the process is enough.
Will the agent make decisions without our approval?
Every agent is designed with human review points. Sensitive actions, such as messaging customers or approving amounts, only happen after the responsible employee approves.
Where is our data stored?
We agree on this with you during design: which data the agent needs, where it is processed, and who can access it. We prefer to start with as little data as possible.
Which tools can the agent connect to?
The tools you already use, wherever they offer an API, such as email, spreadsheets, CRM systems and web forms.
How do we start?
With a discovery session where we learn about your work and choose one clear task to start with, then we send you a proposal with the scope and phases.